Modern Work Solution Area
Purpose
A Collection of resources for Microsoft practice building in the Modern Work solution area. For a view of other solution areas, please see the Taxonomy.
To contribute to the PartnerCrucible, see Contributor’s Guide.
Industry
| Source | Description | Notes |
|---|---|---|
| The Microsoft 365 Partner Opportunity | A Total Economic Impact Partner Opportunity Analysis | Forrester 2023 |
| Analyst Studies | BCB Analyst Studies page, the central hub for the studies that support the data and calculations used in the Business Case Builder. The studies contain great information on all the products included in the BCB. You can use them to get more familiar with each product’s business value. Understanding the reports will make it easier to explain the BCB benefits to your customers. You can also share these studies with your customers, so they understand the business value as well | Forrester |
| TEI Of Microsoft Copilot For Microsoft 365 | The Projected Total Economic Impact™ Of Microsoft Copilot For Microsoft 365 - Cost Savings And Business Benefits Enabled By Copilot For Microsoft 365 | Forrester, April 2024 |
| Creating learn-it-alls at Microsoft with Viva Learning and LinkedIn Learning Hub | Microsoft has deployed Microsoft Viva Learning and LinkedIn Learning Hub internally at the company. | Microsoft Inside Track |
| Work Trend Index | Research and data on the trends reshaping the world of work | Microsoft Work Index |
Partner Practice Building
| Source | Description | Notes |
|---|---|---|
| Modern Work Partner Playbook | Describes Microsoft GTM Strategy, Solution Plays, Partner Priorities, and Key Resources | Partner FY24 |
| Co-Sell with Microsoft Series learning path | FY24 - Go-to-market guidance across all Co-Sell with Microsoft priority sales plays. | Transform |
| Sell through CSP Kickoff Series learning path | FY24 - Go-to-market guidance across all our Sell through CSP priority sales plays. | Transform |
| Modern Work for CSP | Supercharge your business by leveraging the programs and investments we are making in FY24 to help drive your business – including go-to-market content, fresh assets, readiness content, and incentive programs. Review the following tabs to learn more. | Transform |
| Modern Work partner enablement guide | Top news, upcoming training, certifications and exams, and additional resources updated ~monthly | Requires Microsoft AI Cloud Partner Program login |
| Modern Work Partner Sales Enablement Program | his program offers best practices and presentation resources that will guide you in shaping a business-first sales model that focuses on the Modern Work solution area and its core sales plays. | Microsoft Partner |
| Microsoft Content AI Partner Program | To help accelerate customer success with their content management strategy, powered by Microsoft 365, Microsoft SharePoint, and Microsoft SharePoint Premium, we launched the Microsoft Content AI Partner Program to support our partners delivering solutions that make the transformation of your content management approach practical and attainable. | Microsoft Adoption |
| Business Case Builder | The Business Case Builder uses real customer data to show the ROI that organizations can achieve by adopting our solutions across Modern Work, Security, Surface and more! Costs and benefits are calculated based on values from third-party Forrester TEI studies. The tool provides standardized and custom calculations to help you create a business case specific to your customer’s environment and needs. | Transform |
| Advanced Business Case Builder | Excel - The Advanced Business Case Builder tool allows you to conduct detailed ROI analyses for your customer(s). It has been updated to reflect the latest Forrester Total Economic Impact (TEI) data to ensure the most accurate and credible results possible. It is typically employed in sales situations where there is more complexity than can be addressed via the Standard (online) Business Case Builder tool. | Transform |
| Microsoft 365 adoption tools | Drive value with Microsoft 365 adoption tools. Use our resources to go from inspiration to execution with our productivity cloud. Get started, experiment with our services, and onboard employees at scale while being confident that you are improving the employee experience. | Microsoft Adoption |
| Modern Collaboration Architecture (MOCA) | Learn “which tool when” supported by the Modern Collaboration Architecture (MOCA), enabling improved collaboration, communication, and information management by individuals, teams, communities across the organization using Microsoft Teams, SharePoint, Yammer, and the rest of the Microsoft 365 suite. | Microsoft Adoption |
| Partner Learning | Partner training starting point | Requires Microsoft AI Cloud Partner Program login |
| M365 Readiness Calendar | Partner training calendar | Requires Microsoft AI Cloud Partner Program login |
| Microsoft 365 & Security for Partners | Transform for M365 and Security Partners with resources on products, practice development, pre-sales workshops, readiness, events, news, and community | Transform |
| Microsoft 365 Partner | Welcome Microsoft 365 partners! Follow us here and #MSPartner for the latest news and readiness content. | |
| M365 Partner Community | The M365 Partner Yammer Group is dedicated to a community that focuses on partner engagement, both in connecting partners to partners, as well as connecting partners within the M365 team at Microsoft. Join this community to learn the latest M365 updates, industry trends, and how you can easily connect with your fellow partners. | Viva Engage / Yammer |
| M365 Partner Community Groups | Include M365 Lighthouse, Microsoft Desktop Partner, CSP PArtner Community, etc… | Viva Engage / Yammer |
Microsoft 365 Certifications
| Source | Description | Notes |
|---|---|---|
| Microsoft 365 Certifications | Overview Poster | Microsoft |
| Microsoft 365 and certifications guide | Summary role-based training and certification guide | Microsoft |
FastTrack
| Source | Description | Notes |
|---|---|---|
| FastTrack Partner Community Portal | Sales, delivery, and marketing assets to use when delivering the FastTrack Method | FastTrack |
| FastTrack Ready approved partners | FastTrack for Microsoft 365 helps organizations enable hybrid work with expert guidance – delivered remotely by Microsoft engineers and approved FastTrack Ready partners as a benefit of your eligible subscription. | Transform |
| FastTrack Program Terms | These terms and conditions (“Terms and Conditions”) contain the requirements to participate in the FastTrack Ready Partner (“FRP”) Program (“Program”). | Transform |
| FastTrack Migration Support Team (MST) | The FastTrack Migration Support Team (MST) focuses on the core FastTrack Migration Platform, which covers areas including the FastTrack Portal, the Migration Hub and Power BI reporting. MST also covers internal tooling, such as scheduling, orchestration, and execution. If you can’t find the help you are looking for, consider opening a support ticket at the bottom of the page, or email your FastTrack Partner (if applicable) for onboarding, prerequisites, or general questions. The Migration Support team is available 24 hours a day, 7 days a week. | FAstTrack |
M365 Roadmap and Trials
| Source | Description | Notes |
|---|---|---|
| M365 Roadmap | Get the latest updates on our best-in-class productivity apps and intelligent cloud services. Rethink productivity, streamline business processes, and protect your business with Microsoft 365. | M365 Roadmap |
| Microsoft Customer Digital Experiences | Microsoft Customer Digital Experiences (CDX), is a portfolio of immersed digital experiences to demonstrate Microsoft technology and product with hands-on interaction, orchestrated by Microsoft sellers, partners or marketers. | There are three major types of experiences: -Demos -Interactive guide -Customer Immersion Experience |
| Project Orland | Proactive Customer Lifecycle Management (CLM) increases the lifetime value of your customers by expanding your customer engagements beyond transaction and renewal. By anticipating and responding to your customers’ needs, you can improve customer satisfaction, retain subscribers, and grow your business through additional managed services. | July 2022 |
| Office 365 / E3 Office 365 E3 | Microsoft (Free Trial) | . |
Zero Trust
| Source | Description | Notes |
|---|---|---|
| Zero Trust deployment plan with Microsoft 365 | This article provides a deployment plan for building Zero Trust security with Microsoft 365. | Microsoft Learn |
M365 Lighthouse
| Source | Description | Notes |
|---|---|---|
| M365 Lighthouse | Microsoft 365 Lighthouse makes it easier than ever for Managed Service Providers (MSPs) to deliver services to small- and medium-sized customers at scale, with multi-tenant management capabilities that help secure users, devices, apps, and data across customer tenants. | Tech Community |
| Microsoft 365 Lighthouse - User metrics | New User metrics report helps Managed Service Provider (MSP) managing multiple customer tenants more easily and efficiently | Tech Community |
Hybrid
| Source | Description | Notes |
|---|---|---|
| How to Hybrid: The WorkLab Guides | Here are your practical guides to in-person and asynchronous collaboration, resetting work-life balance, and getting hybrid meetings right. | … |
| Worklab - Podcast | Everything we thought we knew about work—where we do it, when we do it, how we do it—has been turned on its head. Where is it all going, and is there a map to get us there? WorkLab is a new podcast from Microsoft that taps into data and research to guide you on the road ahead. Leaders and scientists share the company’s findings, and we’ll hear stories about how people and organizations are being transformed at this radical moment. Join us as we explore the science of work and ingenuity. |
Microsoft365 Desired State Configuration (M365DSC)
| Source | Description | Notes |
|---|---|---|
| Microsoft365DSC - Your Cloud Configuration | Microsoft365DSC is the most comprehensive and complete solution to have your Microsoft 365 tenant configuration simple and stable. It’s an Open-Source initiative hosted on GitHub, led by Microsoft engineers and maintained by the community. | Microsoft DSC Official Website |
| Microsoft365DSC - GitHub | This module allows organizations to automate the deployment, configuration, reporting and monitoring of Microsoft 365 Tenants via PowerShell Desired State Configuration. | GitHub |
| Managing Microsoft 365 in true DevOps style with Microsoft365DSC and Azure DevOps | Microsoft365DSC is a PowerShell Desired State Configuration (DSC) module which can configure and manage Microsoft 365 in a true DevOps style: “Configuration-as-Code” | M365 DSC |
| Microsoft365DSC | Configuration as Code for the Cloud | Youtube |
| Getting Started Part 1 https://www.french365connection.co.uk/post/m365dsc-getting-started-part-3-plan-design-and-manage-your-microsoft-365-workloads | Part 1 - Desired State Configuration | French365 Connection |
| Getting Started Part 2 https://www.french365connection.co.uk/post/m365dsc-getting-started-part-2-installation-authentication-and-export-configuration | Part 2 - Installation, authentication and export configuration | French365 Connection |
| Getting Started Part 3 https://www.french365connection.co.uk/post/m365dsc-getting-started-part-3-plan-design-and-manage-your-microsoft-365-workloads | Part 3 - 3: Plan, Design and Manage your Microsoft 365 workloads | French365 Connection |
Teams Calling and Teams Rooms
| Source | Description | Notes |
|---|---|---|
| Teams Phone - Gartner Magic Quadrant | Features like Direct Routing, Operator Connect, and Teams Phone Mobile add flexibility, giving businesses control over how they manage their voice services | Gartner |
| Microsoft Teams Blog | Welcome to the Microsoft Teams Blog! Learn best practices, news, and trends directly from the team behind Microsoft Teams. | Microsoft blog |
| Teams Calling Community | This group is designed for partners building their Teamwork practice with Calling, Meetings and Teams Devices | Yammer |
| Microsoft Teams Rooms Partner Bootcamp | Microsoft Teams Rooms Partner Bootcamp. This 4-day event | Recorded April 2022 |
| A deep dive into intelligent cameras Multi-Stream and Cloud IntelliFrame for Teams Rooms | Multi-stream IntelliFrame technology delivers on the promise and excitement around intelligent cameras: high-resolution IntelliFrame video tiles, people recognition, active speaker tracking, and a room view. | Tech Community |
Developers
| Source | Description | Notes |
|---|---|---|
| M365 Development | Build collaborative apps for Microsoft 365 and Microsoft Teams that connect people, data, and processes to help users thrive in the hybrid workplace | |
| M365 Developer Program | Get an instant sandbox preconfigured with sample data, including Teams Developer Portal, and start developing on the Microsoft 365 platform. | |
| M365 Development Technology Adoption Program (TAP) | Come learn about upcoming roadmaps, validate upcoming features and enhancements before they are generally available, and engage with Microsoft 365 product groups. | DevBlog |
| M365 Developer Program - Video | Introducing New Instant Sandbox for Microsoft 365 Developer Program | YouTube |
| Microsoft Teams Development | Extend and customize the Microsoft Teams developer platform | |
| Microsoft 365 Developer | Microsoft 365 Developer Youtube Channel | YouTube |
| Top 5 AppSource validation errors for Office Add-ins submissions | AppSource validation ensures your Office Add-in submission follows Microsoft’s high standards. Don’t lose valuable time getting to market – learn how to avoid these common validation pitfalls! | DevBlogs |
Viva
| Source | Description | Notes |
|---|---|---|
| Viva Business Learning Path and Assessment | Designed for executives, sales staff and account leads, the Business Rapid Assessment will test your knowledge of employee experience trends, specific Microsoft Viva module offerings, Employee Experience benefits, and more. | -Qualify for Modern Work go-to-market programs like Microsoft Viva workshops and investments to grow your Employee Experience practice |
| Viva Technical Learning Path and Assessment | Created with IT admins and implementation specialists in mind, the Technical Rapid Assessment will test your knowledge of Microsoft Viva module implementation, feature experiences, tech requirements and similar technical necessities. | |
| Viva adoption | Includes latest latest Work Trend Index, Josh Bersin employee experience assessment tool | Microsft Adoption |
| The People-Powered Workplace: Reimagine the Employee Experience | Viva ebook - Learn new ways to empower your people and teams by creating a new kind of workplace—one centered around your employees and their experience. | Microsoft |
Microsoft 365 Copilot
This topic has been moved to a dedicated page devoted to Copilot
Syntex
| Source | Description | Notes |
|---|---|---|
| Microsoft Syntex plugins for Microsoft 365 Copilot | Syntex actions and skills, including classification, content assembly and eSignature, into your Copilot experiences. | YouTube |
| Microsoft Syntex repository services | Stay informed about Microsoft Syntex – Content AI integrated in the flow of work. Automatically read, tag, and index high volumes of content and connect it where it’s needed – in search, in applications, and as reusable knowledge. | Microsoft Adoption |
| SharePoint, OneDrive, and Teams Security Previews | We are happy to announce the following Microsoft Syntex eSignature, SharePoint, OneDrive, and Teams Security Private Previews at Microsoft Build 2023 |